Frequently asked questions........................
Click the questions below to open the answers. Click again to close the answers.
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What happens if my computer goes offline and I miss my chat appointment?
As soon as you're online again,
email the administrator and explain what happened so that a new appointment can be arranged for you.
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Do I have to use my real name?
No, any name will do - just make it simple.
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What if I've done something criminal?
If you have done, or are planning on, harming anyone, including yourself, I am obliged by law to tell.
Otherwise feel free to talk.
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What if my PayPal payment doesn't go through?
If you discover this in good time,
email
the administrator so we can sort it out. If you're too late, your appointment will be cancelled
and you will be emailed to this effect.
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Do you offer free counselling?
If you can't find a local organisation that offers free counselling,such as Lifeline,
email me and explain your circumstances
and I will see if I can help you.
